Before we produce a custom made stationery (for example: business cards, invitations, change of address cards and any other stationery that features details provided by you) OR before we order an item for you, we will require you to pay a deposit, unless you agree to pay total in advance.
Deposit will be deducted from the total value of your order once you collect it.
Unless agreed otherwise, we will keep an item ordered for you or stationery produced for you for 28 days since the date we let you know that ordered item or stationery is available to be collected. After that period deposit will forfeit and we will no longer keep ordered item aside for you. Custom made stationery will be destroyed after that period of 28 days.
If you cancel your order for custom made stationery after we made a proof for your approval, deposit will forfeit as it will be used to cover our costs to produce the proof copy.
If you cancel your order for an item after it was ordered, your deposit will forfeit.